Arts and Crafts Store

FAQ

Answers to Commonly Asked Questions

 

WHAT MACHINE CAN I USE TO CUT OUT THE DESIGNS?

Currently the only machine that these designs have been tested on is a Cricut. Unfortunately I do not own a Silhouette.

DO I HAVE TO KEEP THE DIMENSIONS?

No, the dimensions are there as a starting point. You can always make it bigger or smaller. The dimensions listed in the README file are there just in case you would like to revert to the original file and start over.

HOW DO I KNOW WHICH ONES ARE SCORE LINES, DRAW OR CUT?

When you first import a design, each section will be color coded. Each color will correspond to the type of line it should be; score, cut, draw, or deboss.

Red = Score

Light Blue = Cut

Yellow = Draw

Pink = Deboss

Please see the blog for a breakdown of what to look for if you're still confused.

WHAT PAPER DO YOU USE?

I've used different paper, so far these are the ones that I'm a fan of.
Paper Studio - Hobby Lobby
Recollection - Michaels
Neenah Creative Collection - Target

I'M HAVING TROUBLE STILL, CAN I CONTACT YOU?

Absolutely, when you email please include the following information.

Design

Description Issue - pictures welcome, please be as descriptive as possible

Computer (Windows, Mac, Phone)

WHAT IS YOUR RETURN POLICY?

All sales are final. If a defect is found, please contact us and we will work with you to solve the issue.